Ruby om pendant

No Refunds / Returns

We do not accept refunds/ returns for any of our pieces. You can be rest-assured that we re-check every piece before shipping it to your location.

Exchanges are accepted provided the below conditions are met

You can request an exchange within 48 hours of receving the order, provided that the piece/s recieved is/are in its original condition, unworn, accompanied with a receipt and in its original packaging. We reserve the right to not accept exchanges if the product is damaged or found in a used condition. You (the customer) would be responsible for all the shipping costs involved in the return of the item. 

To initiate the exchange, write to us on amargems77@gmail.com or on WhatsApp +91 9920920693 

Please note, custom-made orders cannot be exchanged.

Once an order is placed, the shipping will be processed within 2 days and delivered to you within 4-7 days. In case of international orders, the delivery time is 7-15 days.

You can track your order via the e-mail sent after the order is placed. For any assistance, you can connect with us on +91 9920920683 or amargems77@gmail.com

Call or WhatsApp us on +91 9920920683

Write to us on amargems77@gmail.com